Robert and Tanya were absolutely great to work with! Very knowledgeable. Very friendly. Very easy going and accommodating. We had an exceptionally good experience working with them and ultimately purchasing a conversion van that was perfect for our needs. In addition, their follow-up service was exceptional. I would highly recommend Compassion Mobility and Robert and Tanya if you are in the market for a conversion van or any other kind of mobility equipment.
Had them install new hand controls, wire up a transfer seat and adjust the seat to fit me. They did a fantastic job. I live close enough to their shop, so they picked up my van and dropped it back off to my house. Amazing service. When Robert dropped it off after all the work was done, he explained everything to me and made sure I knew how to work everything. Tonya went through all my options for hand controls and made sure I got what I needed. They have been doing this for a very long time, and they have a passion for helping others. Thank you so much for a great experience.
Up and beyond
I found Compassion Mobility when another company wasn’t giving me the best service. Wow! What a difference. I have purchased quite a few mobility van conversions in my time, and this was, by far, the BEST experience I’ve ever had. They were attentive, empathetic, and went WAY above and beyond to help me get what I needed - even answering the phone and coming in after normal business hours to accommodate. You just will not find that elsewhere.
Tonya helped us rent a van to take a friend we were visiting out into the world. She went the extra mile for us and the vehicle was top-notch. We can't begin to express how grateful we are that we had that time together.
Very helpful and knowledgeable staff. Out of the way but a great experience.
They are excellent to work with! Very kind, helpful and great experience and prices. Robert and Tonya are truly compassionate! 😊🤗
Tonya and Robert and the Compassion Mobility team are the best! I won’t by another wheelchair accessible vehicle from anyone else! And it was the quickest and easiest process I’ve been through when buying a car! They are the absolute best people!
Compassion mobility is second to none!!! Their customer service and rates can’t be beat. I was very impressed with Robert and his wife. They answered all and any of my questions with regards to renting and possibly purchasing a power chair/scooter for my mother. I highly recommend them to any and everyone. They’re awesome!! If I could give more stars I would!!
Compassion Mobility!Sometimes "Thank You "does not convey the gratitude you have for the help you received.I would like to share my experience with Compassion Mobility and their service above and beyond.I live in Holladay Utah, I was at an appointment in Salt Lake City on Friday August 26 I came out of my appointment just after 3 PM, entered my Toyota conversion van to head home. When I attempted to move the drivers transfer seat in position to drive, I heard a loud bang and the seat froze . Nothing I attempted would allow the seat to move so I could transfer and drive.I was stranded , it was after 3PM on a Friday. I called all 3 mobility dealers in Salt Lake seeking help. I explained my situation and plight, not one of them would assist, telling me if I could get the van to them they would diagnose the problem , however the earliest one dealer would see me was September 6, the other two on September 16 and 19th.With no one in Salt Lake offering to help, I called Compassion Mobility in Spanish Fork. I spoke with Tonya initially who then transferred me to Robert, Tonya and Robert are the owners. After explaining the issue and my plight, Robert diagnosed the problem over the phone, contacted B&D ordered the parts to be shipped overnight on Monday as it was too late on Friday to ship.My brothers assisted me getting the van home. Parts arrived early Tuesday morning, Brian came to my home at 9:15 , picked up my van , drove to Spanish Fork. Brian made the repairs , drove my van back , delivering it to me at just after 1 PM.I can not sat "Thank You" or praise Compassion Mobility enough for their kindness and service. Very special THANKS to Robert, Tonya and Brian.Bill English , Holladay Ut
Thanks to Robert and Tonya we had a great experience exploring the trails of Zion National Park in our special handicapped off road three wheeler. We were able to use the device without any cost. Tonya made us feel welcome and cared for, ensuring us that they wanted to simply see people enjoy creation. Thank you so much for making it a special time with our special needs son.
Wow! I’m speechless. My scooter suddenly wouldn’t turn on after bumping on a sidewalk. Robert took the time to talk me through to get it working again and charged me NOTHING! What an amazing human. Compassionate, just like their name. This is my first google review ever, I’m that impressed. I wish them so much success!
Robert and Tonya set up an appointment immediately after I called them about issues with my wheelchair accessible truck. When I arrived at the they immediately made me feel like I was family and Robert jumped right on the repair of my vehicle. Their service is great and their shop has everything a..person with a physical
They have lots of cool off pavement scooters as well as on pavement. Plus a selection of vans.
The professionalism and friendly atmosphere are wonderful. They really know their stuff! Beyond assisting and repairing my equipment. They are searching for a specialty item that’s not readily available. And while we were there, Tonya was telling a customer where he could find a particular service that they didn’t do. They’re always helping even if it means sending you somewhere else. THANKS! 👍⭐️⭐️⭐️⭐️⭐️
Excellent customer service. I love all the options available. What a great place.
Nobody cares more! Experts in Mobility. You can trust them to do what is best for you. Mike.
I don’t know enough positive adjectives to describe Compassion Mobility. From the time that Tonya came running across the parking lot of a car wash while I was sitting in my wheelchair accessible van to tell me that they were going to be opening a new business in a couple of days, through the services on my van and one of my power wheelchairs until when we purchased a new van last week, I have been amazed with their efficiency, integrity, openness and amazing friendliness. Their pricing is better than any other mobility dealership I’ve been to. Best of all, they proactively reach out to the disabled community and make us feel like family. They are a rare gem.
Great service and friendly staff. Would recommend them in a heartbeat.