Nova Active 3 Wheel Rolling Walker

“Compassion Mobility! Sometimes "Thank You "does not convey the gratitude you have for the help you received. I would like to share my experience with Compassion Mobility and their service above and beyond. I live in Holladay Utah, I was at an appointment in Salt Lake City on Friday August 26 I came out of my appointment just after 3 PM, entered my Toyota conversion van to head home. When I attempted to move the drivers transfer seat in position to drive, I heard a loud bang and the seat froze . Nothing I attempted would allow the seat to move so I could transfer and drive.I was stranded , it was after 3PM on a Friday. I called all 3 mobility dealers in Salt Lake seeking help. I explained my situation and plight, not one of them would assist, telling me if I could get the van to them they would diagnose the problem , however the earliest one dealer would see me was September 6, the other two on September 16 and 19th.With no one in Salt Lake offering to help, I called Compassion Mobility in Spanish Fork. I spoke with Tonya initially who then transferred me to Robert, Tonya and Robert are the owners. After explaining the issue and my plight, Robert diagnosed the problem over the phone, contacted B&D ordered the parts to be shipped overnight on Monday as it was too late on Friday to ship.My brothers assisted me getting the van home. Parts arrived early Tuesday morning, Brian came to my home at 9:15 , picked up my van , drove to Spanish Fork. Brian made the repairs , drove my van back , delivering it to me at just after 1 PM. I can not sat "Thank You" or praise Compassion Mobility enough for their kindness and service. Very special THANKS to Robert, Tonya and Brian. Bill English , Holladay Ut”

BESLC